#GetAMap


Have you ever met someone so dumb that you are literally embarrassed to be be sharing a country with them?  I had an experience recently that really made me wonder about people.  

After a couple years of going without, I decided to get cable, and after about a month of having cable in my living room and becoming completely addicted, I decided to go for the gold and add cable to my bedroom as well.  Now this shouldn’t have been an issue as a cable line was already run in my bedroom and a tv in my basement, but unfortunately it wasn’t working.  So I called Cox Communications to see if I could get some over-the-phone help.  The first girl I talked to was not part of their tech team, but tried to assist me so I wouldn’t have to sit on hold.  Although she was unsuccessful, she was very nice and I found our conversation quite pleasant.  The next person I talked to really made me think twice about my fellow Americans.  For lack of a better way to get across how utterly retarded this woman was, I’m just going to give you a play by play of our conversation:

Me:  Hi, I’m having some problems getting my cable to work, can you help me?

Cox Woman (CW):  I’ll try.  Whats the phone number on your account?

Me:  ###-###-####

CW:  I’m sorry that number doesn’t come up.

Me: Can you look me up by my address?

CW:  What is your address?

Me:  (tell her my address), Street, City, Connecticut.

CW:  Do you mean Rhode Island?

Me:  No, Connecticut.

CW:  I don’t see Connecticut on my list.  Are you sure you don’t mean Rhode Island?

Me:  No, I definitely live in Connecticut.

CW:  Hmm…I’m not sure…pause…Connecticut?  Where is that?  Is it near Ohio?

Me:  Are you serious?

-awkward silence-

Me: Connecticut is on the East Coast….It’s part of New England…..It’s bordered by MA, RI, and NY….

CW: oh.

I was so completely dumbfounded by this conversation I literally told her I would call back another time.  I mean seriously, do you really think she would be able to help me with, well, anything?!  The woman doesn’t even know that CT is a state!  Welp, you can’t win ‘em all, hopefully she’s beautiful because no one’s gonna marry this chick for her brains!!

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About erinHasThoughts

I just started eHT in January of 2011, and I'm shocked and humbled that people read it! For some reason it seems like I am always in the most ridiculous situations and witness things only seen in movies, so I like to share my experiences with all of you. Thanks for reading! xo

Posted on February 5, 2014, in Uncategorized and tagged , , , , , , . Bookmark the permalink. 3 Comments.

  1. SO GLAD you shared this story!!!! Hilarious. I knew immediately this was the story you told us at your house :)

  2. I have no words. That is ridiculous.

  3. Classic. I feel sorry for the someone in Ohio that was about to get this sort of “help” with cable issues though.

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